We know that in the fresh fruit sector, unexpected events are a constant. A simple delay or incident in transport can have a significant impact on your product. But, beyond the processes, what really makes the difference is how the situation is managed when a problem arises.
Recently, one of our clients experienced a significant delay in the arrival of their fruit at the port. The conditions in which the product arrived could compromise its quality. Our team did not just send reports from the office. We went to the site, carried out a thorough analysis of the condition of the goods and generated a detailed technical report. We defended the client's interests to the shipping company with clear data and solid arguments.
Why are we different? Because our technicians are not only technically prepared, but they are also experts in negotiating to protect your best interests. They are present wherever the incident requires it, making decisions focused on taking care of your product. FruitChainWe believe that your investment and reputation should not be left to chance. Our priority is to defend you with transparency and professionalism, being physically present at key points when it is most needed.
If you are looking for a company that not only manages these types of unforeseen events, but also takes care of your fruit as if it were their own, we are here to help you.
