Rework control

Presence, rigor and defense of your fresh fruit at its destination

In the fresh fruit export business, reprocessing at destination is a common practice for end customers. This phase aims to adjust the fruit to the specific requirements of their buyers: whether repackaging, relabeling, sorting by size, color, or any other commercial criterion.

Far from being an exception, reprocessing is part of the routine logistics process. However, it's also one of the most delicate stages, as the fruit is handled, and this is where disagreements can arise over quality, spoilage, and other decisions that affect the product's value—and therefore, your financial performance—if not properly monitored.

That's why, at FruitChain, we've developed a specialized Reprocessing Control service, designed to physically accompany you at your destination, ensuring that the process is carried out transparently, objectively, and in defense of your interests.

"We are your eyes... and also your voice."

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We don't just observe: we are physically present at the reprocessing site, whether in cold storage, warehouses, or distribution centers in the destination country. Our technical team travels to the exact location where your product is being handled and acts as a specialized contact, representing your interests in real time.

We supervise, document, and, if necessary, intervene to ensure the process is carried out in accordance with the agreed standards and always in defense of the value of your fruit. It's not just about recording; it's about being there to ensure that every decision made respects your work, your investment, and your reputation as a supplier.

What does the Reprocessing Control service include?

Technical presence during reprocessing at the buyer's warehouse or final destination.

Independent and objective sampling, with quantitative and qualitative data collection

Photographic and audiovisual capture of the product's condition before, during, and after reprocessing.

Verification of compliance with agreed commercial criteria (size, color, firmness, defects, etc.).

Detailed documentation in a technical report valid for future claims or negotiations.

A proactive attitude in defending your fruit against decisions that could undermine its value or cause unjustified losses.

Neutral and professional intermediation in the event of differences of opinion between buyer and supplier.

Real benefits for exporters like you

Avoid unilateral decisions by the buyer that could affect your product or your profit margin.

Provide objective and verifiable evidence to support your position in any disagreement.

Protect your brand and your reputation as a quality, professional, and responsible provider.

Reduces economic losses due to poorly executed or disproportionate reprocessing.

Save time resolving disputes and avoid unnecessary returns.

Access useful technical reports for future campaigns and business negotiations.

Offer your customers peace of mind at origin and destination: you're covered.

A support network where you need it most

Our Reprocessing Control service is part of FruitChain's commitment to delivering value-for-money solutions. We know that a successful campaign doesn't end with the shipment of the fruit: we must be present until the last mile, the last pallet, the last box.

That's why we support our clients at key moments, not as mere observers, but as technical and commercial partners who look out for your interests and those of your product.

Far from being an exception, reprocessing is part of the routine logistics process. However, it's also one of the most delicate stages, as the fruit is handled, and this is where disagreements can arise over quality, spoilage, and other decisions that affect the product's value—and therefore, your financial performance—if not properly monitored.

That's why, at FruitChain, we've developed a specialized Reprocessing Control service, designed to physically accompany you at your destination, ensuring that the process is carried out transparently, objectively, and in defense of your interests.

With FruitChain, your fruit always has someone to defend it.